Next week our new website will be live, huzzah! And with this we've had to make a few tough decisions. We're growing - Yay! But there are still only six of us. Which means we've had to simplify things online in order for us to be able to do what we do best and make sure we can deliver on everything we promise.
So what's changing?
Cases Only
If you order online from us once the new website is live, you will notice that it's now not possible to buy a single pack of your favourite cereal. All our food will be sold by the case. All 6 of us currently pack online orders from our warehouse and we need to make packing more efficient so we can get deliveries out in time. We are making it cheaper , so a case is priced less than if you were to buy the individual packs..
There'll be one standard delivery charge
We're offering one set price for delivery - £6. This means you will be able to order as many cases as you can fit into your kitchen cupboard and the delivery charge will remain the same.
UK delivery only
International orders were simply not working. We are going to limit orders to UK delivery only, and do our best to get our food to shops all over Europe. We already supply many European shops and the number is growing. Please check out the international stockists page for further information email hello@rudehealth and we will let you know if we are available where you live. It should work out cheaper than it was to order direct from us.
We know this will take a while to get used to, but aside from training up Spud (Noelle's Jack Russel) to pack orders we are having to make these decisions now, so in the long term we can avoid any tears before breakfast. The good thing is our food is in more shops than ever before so you may not need to order online anymore. On each food page we state which retailer you can find that particular product in.
Yours in Rude Health
Nick, Camilla and the team
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